20/Twenty

A social listening, insights-generation and digital data monitoring system that makes social data work for brands in a fuss-free way.
  • Customer Service
  • Audience Insights
  • Campaign Tracking & ROI
  • Crisis Monitoring
  • Real-Time Alerts & Industry Trends

Set your customer

service team up for success.

Listen proactively to customer issues and respond in real-time. Diagnose issues early on with sentiment analysis to nourish and highlight positive experiences.

Track campaigns closely to

optimize for higher ROI

Measure the performance of your digital and social media campaigns in real time. Get in-depth data and actionables to optimize ongoing efforts with better targeting and messaging to drive successful outcomes.

Benchmark against real-time industry trends to stay ahead

Stay on top of the latest industry trends and build a content strategy based on real-time insights. Never miss a beat when it comes to creating campaigns that resonate with consumer sentiments!